Delivery Information

Online Orders: Explain how to place orders through your website or app, including any necessary steps (e.g., selecting items, entering delivery details, and making payment). Phone Orders: Provide the phone number for placing orders and any specific instructions for calling in orders at  0121 31 44 999 or 44 7438 209460. In-Store Orders: Mention if customers can place orders in-store for delivery. Phone Orders: Provide the phone number for placing orders and any specific instructions for calling in orders at  0121 31 44 999 or 44 7438 209460. In-Store Orders: Mention if customers can place orders in-store for delivery.

Delivery Charges: Outline any delivery fees based on order value, distance, or other factors.

Minimum Order Amount: Specify any minimum order requirements for delivery.

Free Delivery: Mention any conditions under which free delivery is available (e.g., orders over a certain amount).

Accepted Payment Methods: List accepted payment methods, such as Direct Bank Transfer, cash on delivery, etc.

Online Payment: Explain the process for making payments online, including any security measures in place.

Standard Delivery Time: Provide an estimated delivery time range (e.g., 30-60 minutes) based on the location.

Peak Times: Mention any potential delays during peak times or holidays.

Packaging: Describe how items are packaged to ensure they arrive fresh and intact.

Special Instructions: Allow customers to provide any special instructions for packaging or delivery.

Safety Measures: Explain your contactless delivery options and any safety measures in place (e.g., leaving packages at the door, notifying customers upon arrival).

Order Updates: Explain how customers will be notified of order status updates and any changes to SMS or email notifications.

Contact Information: Provide contact details for customer support, including phone numbers, email addresses, and live chat options.

Support Hours: Specify the hours during which customer support is available.